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Questions About Top Ads:
What are Top Ads?
Top Ads are ClassifiedBee Ads which appear in a section at the top of a category’s page for several days. More people read and reply to these Ads because of their prominent position on the first page of a category over a long time period. While posting Ads on ClassifiedBee is free, making it a Top Ad costs a small fee.
What are the benefits Top Ads?
Top Ads get more visitors and more replies than other Ads. This helps you sell an item quicker, get more exposure for your service, and so on. As well, Top Ads continue to appear within the regular category and search listings, giving your Ad even more exposure even after your Ad is no longer in the Top Ads section.
Why can’t I see my Ad in the Top Ads section?
At most 5 Ads will show up in the Top Ads section. If there are more than 5 Ads which were paid to appear as Top Ads in a category, then only random 5 Top Ads will be shown up, and the rest will be hidden. After a few minutes those Ads will then show up with other Ads being hidden. This rotation system is setup to ensure that all Top Ad is exposed to as many ClassifiedBee users as possible.
How can I have my Ad appear in the Top Ads section?
There are several ways you can have your Ads appear in the Top Ads section:
- When you post an Ad on the site, make sure to make selection in “Featured Ad” dropdown box (i.e. select duration) at the bottom of the page.
- If you have already posted an Ad, first click the “Edit Ad” link found in the posting confirmation email, and then click the “Promote Your Ad” link on the page that appears, and then finally select the duration.
- For the Ads posted under your ClassifiedBee account, click the “Promote Your Ad” link found on the My Ads page when you login to your account, and then select duration.
Which categories can I purchase Top Ads in?
You can purchase a Top Ad in all categories.
What payment methods are accepted to pay for a Top Ad?
You can pay for a Top Ad using a PayPal account. All payments are securely processed through our payment partner. Transactions use 128-bit encryption to securely process your transaction and protect your confidential information.
Can I withdraw a Top Ad and get a refund?
In accordance with the terms and conditions of the site, the fees for Top Ads are non-refundable. If you want your Ad to no longer appear in the Top Ads section, simply delete the Ad. Alternatively if the Top Ad is in the wrong category, edit it to move it into the correct category.
For how long will my Ad be shown in the Top Ad section?
Your Ad will remain in the Top Ad section for the duration selected while buying the Top Ad.
If I edit my Ad, will it still appear in the Top Ad section?
Your Ad shall remain in the Top Ad section for the duration you have selected as long as it is active. Your Ad will no longer be shown in the Top Ad section only if it expires or is deleted during that time.
My Top Ad was deleted. Will my fees be reimbursed?
In accordance with the terms and conditions of the site, Top Ad fees are non-refundable. If you have deleted your Ad or if the Ad was deleted for violating the site policies, then the fees paid to list the Ad in the Top Ad section will not be refunded.
How can I make an Ad that is already posted on the site a Top Ad?
There are couple ways you can make already posted Ad appear in the Top Ads section:
- Click the “Edit Ad” link found in the posting confirmation email, and then click the “Promote Your Ad” link on the page that appears, and then finally select the duration.
- For the Ads posted under your ClassifiedBee account, click the “Promote Your Ad” link found on the My Ads page when you login to your account, and then select duration.
How many Top Ads are displayed at one time?
You may see between 0 and 5 Top Ads at a time. If there are more than 5 Ads which were paid to appear as Top Ads in a category, then the extra Top Ads will be hidden for a few minutes. After a few minutes those Ads will then show up with other Ads being hidden. This rotation system is setup to ensure that all Top Ad is exposed to as many ClassifiedBee users as possible.
If you have a question that isn't answered in the above list, then please contact us.
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